Customer Service
OLIVÏE pieces are delicate compositions of natural gemstones and precious metals. To ensure your jewellery stays as beautiful as the day it arrived, it requires gentle and intentional handling.
To clean your jewellery, gently wipe it with a soft, lint-free cloth after wearing to remove any oils or dust. Avoid using ultrasonic cleaners or harsh jewelry cleaning solutions, as these can be too abrasive for natural stones.
When you aren't wearing your piece, store it flat in the pouch provided. Keeping it separate from other jewellery prevents tangling and protects the stones and metal from being scratched.
Because we use natural gemstones, you may notice small variations in colour, pattern, and shape. These aren't faults — they are the markers of a natural material and a handcrafted process. No two stones are exactly alike, and neither are any two OLIVÏE pieces.