Privacy Policy

This Privacy Policy outlines how OLIVÏE Jewellery collects, uses, and protects your personal information in accordance with Australian privacy laws.

1. Information We Collect

We only collect information necessary to process your orders, provide customer support, and communicate with you (if you have opted in). This may include:

• Name
• Email address
• Shipping and billing addresses
• Order details and history

2. How We Use Your Information

Your information is used strictly for the following purposes:

• Processing and fulfilling your orders
• Communicating with you regarding your order status
• Responding to your enquiries
• Sending occasional newsletters (only if you have explicitly subscribed)

3. Payment Processing

All payments are securely processed through Stripe. OLIVÏE Jewellery does not store, process, or have access to your full credit card details.

4. Data Storage & Security

We take reasonable steps to protect your personal information from unauthorised access or disclosure. Our website uses secure, encrypted connections (HTTPS) to protect your data during transit.

5. Third-Party Services

We may share your information with trusted third-party service providers (such as shipping carriers like Australia Post) solely for the purpose of fulfilling your order. We do not sell or trade your personal information to third parties for marketing purposes.

6. Your Rights

You have the right to access, update, or request the deletion of the personal information we hold about you. You may also unsubscribe from our newsletter at any time using the link provided in our emails.

To exercise these rights or if you have any questions about this policy, please contact us at lisi@oliviejewellery.com.